Tracking order

How to Track Your Order

At SchreibJoy, we make it easy for you to track your stationery purchases every step of the way. Here's how our order tracking process works:

Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and estimated delivery date.
Processing Notification: When your order is being prepared for shipment (within 1-2 business days), you'll receive another email with your tracking number.
Shipment Tracking: Use the provided tracking number to monitor your package's journey through our logistics partners.
Delivery Notification: You'll receive a final email when your package is out for delivery or has been successfully delivered.

Tracking Your Package

To track your SchreibJoy order, you can use any of these methods:

1. Direct Carrier Tracking

Click the tracking link in your shipping confirmation email to be directed to the carrier's tracking page.

2. Universal Package Tracker

For comprehensive tracking across multiple carriers, we recommend using 17Track, a reliable third-party tracking service:

Visit www.17track.net
Enter your tracking number in the search field
Click "Track" to view real-time updates

17Track supports most international carriers and provides detailed shipment history.

Frequently Asked Questions

When will I receive my tracking number?

Tracking numbers are typically provided within 1-2 business days after your order is processed. During peak seasons, this may take slightly longer.

My tracking information hasn't updated in several days. What should I do?

Some carriers may not provide real-time updates during transit. If your package hasn't shown movement for more than 5 business days, please contact our customer service team.

Can I track multiple orders at once?

Yes, services like 17Track allow you to track multiple packages simultaneously by entering all tracking numbers separated by commas.

Need Further Assistance?

If you're experiencing any issues with tracking your order or have questions about your shipment, our customer service team is happy to help. Please contact us through our Support Center with your order number ready.