Shipping policy

Shipping Methods

At SchreibJoy, we offer multiple shipping options to meet your needs:

• Standard Shipping: 3-5 business days
• Express Shipping: 1-2 business days
• International Shipping: 7-14 business days (varies by destination)

All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
• Package weight and dimensions
• Selected shipping method

Free standard shipping is available for orders over $50 (domestic only).

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. You can track your package using:

• Our order tracking portal
• The carrier's website with your tracking number

International Shipping

We ship to most countries worldwide. Please note:

• Customs fees may apply (responsibility of recipient)
• Delivery times may vary due to customs processing
• Some products may have shipping restrictions

Shipping Restrictions

For safety and legal reasons, we cannot ship:

• Liquid ink cartridges via airmail
• Certain sharp objects to some countries
• Products containing hazardous materials

Damaged or Lost Packages

If your order arrives damaged or doesn't arrive within the estimated timeframe:

1. Contact our customer service within 7 days of delivery
2. Provide order details and photos (if damaged)
3. We'll investigate and resolve the issue promptly

Note: We're not responsible for packages marked as "delivered" by the carrier.

Address Accuracy

Please ensure your shipping address is complete and accurate. We cannot:

• Modify addresses after order submission
• Be responsible for packages sent to incorrect addresses
• Reroute packages once shipped

Holiday Shipping

During peak seasons (November-January):

• Processing times may extend by 1-2 days
• Carriers may experience delays
• Check our website for holiday cutoff dates