Privacy policy

1. Introduction

At SchreibJoy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase from our online store specializing in writing pens, pencil cases, notebooks, and stationery accessories.

This policy complies with international data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping/billing address
• Payment Information: Credit card details (processed securely through our payment gateway)
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Pages visited, products viewed, purchase history

3. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders
• To communicate with you about your account or orders
• To improve our products and services
• To prevent fraud and enhance security
• To comply with legal obligations
• For marketing purposes (with your consent where required)

4. Data Sharing and Disclosure

We may share your information with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist with our business operations
• Legal authorities when required by law

We never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all data transmissions
• Secure storage of sensitive information
• Regular security assessments
• Limited access to personal data

6. Your Rights

Under applicable privacy laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information in Section 9.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Deliver targeted advertising (with consent)

You can manage cookie preferences through your browser settings.

8. International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws through appropriate safeguards.

9. Contact Us

For any questions about this Privacy Policy or your personal data:

10. Policy Updates

We may update this policy periodically. The current version will always be available on our website with the effective date clearly indicated.